Refund Policy

The Free plan and the public demo workspace let you assess discovery, scoring, the profit calculator and competitor tooling before subscribing. We recommend using them first.

You can cancel at any time from the billing section of your dashboard. Cancellation stops future renewals. Your plan stays active until the end of the period you have already paid for, and no further charges are made.

Monthly subscription fees are generally non-refundable once a billing period has started, because plan usage is available immediately. We will issue a refund where:

• you were charged after cancelling;
• you were charged more than once for the same period;
• a sustained service failure prevented you from using the plan you paid for and we could not resolve it.

Upgrades take effect immediately and are prorated by our payment processor. Downgrades take effect at the start of your next billing period; the higher plan remains available until then.

Contact us through the contact page with the email address on the account and the invoice reference. We respond to billing requests within one business day and process approved refunds to the original payment method.

Please contact us before opening a chargeback. Accounts with an open chargeback may be suspended until the dispute is resolved.